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[Theadjectivenoun]

Hello Fellow Geek and Nerds of the Star Wars Universe.

I recently purchased a saber from here, and I was more excited then a catholic school girl. Stuck in fresh batteries and showed it off to my father-in-law whom is a geek as well. We come home last night after spending a day, now my saber won't light and when it does, there is no sound effects or nothing, I open the battery housing to see any loose wiring but see nothing, I came to this website to see if I can find a phone number since many, many companies don't check their e-mails. I was wondering if there was a phone number to contact them.

[GdFuzz]

I would give them a few days..  From what I hear, the staff is on vaca until tmrw...   

[Master Nero Attoru]

I would give them a few days..  From what I hear, the staff is on vaca until tmrw...   

This is correct.  They are away for the holidays, though we would be happy to try to help you out if you provide a bit more information.  You have an Obsidian board, right?  From your post I would guess that you use regular batteries in it, not Li-ion.  Have you tried new batteries in it after it went dead?

[Theadjectivenoun]

Yeah new batteries and all, it won't make no sound effects won't light and when I get it to light it's flickers really bad, ad it saddens me cause it's going to be part of my 501st Costume.

[Ultra]

Flickering is indicative of a low-voltage situation.  This is discussed to great length on this forum.  What kind of batteries did it come with and what kind of batteries did you put in it?

[Theadjectivenoun]

the latest Duracell batteries out on the market, and as for the batteries that came with it, I believe the cold drained them or something because when I got it, it wouldn't even turn on or anything, when we put in the Duracells it came to life.

[Theadjectivenoun]

any word if they are back from vacation yet?

[ThreadJack]

any word if they are back from vacation yet?

I believe they are. Be patient, you'll get your answer soon enough.

[Ultra]

What KIND of batteries came with the saber?  You didn't answer that question.  Sounds like it came with Li-Ions and you installed Duracell Alkaline batteries in it, which would cause the problems you describe.

[darth tratus]

Like ultra said, they were probably li-ions. You should charge them once you get them. I don't know if putting the li ions back in will do anything to make it work..