Hi. That's unfortunate. Since this is the Forum... the only direction you must take is to contact Ultrasabers via email. You will have to provide your purchase order # located at the top right side, details regarding how the wires became separated and finally a few clear photos that show the problem from a few angles if possible.
[email protected]Expect to wait for a minimum of a few days for a response.
Hope your saber gets repaired soon. Ultrasabers will let you know if this falls under warranty and provide further instructions related to mailing your saber back to them.
